7c77u's Privacy Policy
A complete and transparent guide from 7c77u on how your personal information is collected, stored, and kept secure.
Introduction
7c77u ("we", "our", "platform") operates a safe and reliable online gaming environment for players in Bangladesh. This Privacy Policy describes what information we collect about you, why we collect it, and how we use it when you visit our website, create an account, or use any of our services.
By using 7c77u's services, you are considered to have agreed to the terms set out in this policy. We place the highest importance on your privacy and are committed to keeping your information secure by following industry best practices.
What Information We Collect
7c77u collects different types of information for different purposes. A detailed breakdown is provided below:
1.1 Personal Identification Information
During account registration and verification, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
1.2 Financial Information
We collect payment-related information to process transactions. This includes details of your bKash, Nagad, Rocket, or Upay account and your transaction history. However, 7c77u never collects your full mobile banking PIN or password.
1.3 Usage and Technical Information
The following information may be collected automatically while you use the site:
- IP address and device type
- Browser type and operating system
- Time and duration of site visits
- Cookie and session data
- Gaming activity and betting history
Purpose of Data Collection
7c77u uses your information for the following purposes:
2.1 Account Management
To create, verify, and maintain your account. The information collected is used for age verification (ensuring the 21+ age requirement is met), identity verification, and account security.
2.2 Payment Processing
Financial information is required to complete deposit and withdrawal transactions. Relevant details are verified to ensure secure transactions via bKash, Nagad, Rocket, and Upay.
2.3 Customer Support
Our 24/7 support team uses relevant account information to assist you in resolving issues.
2.4 Security and Fraud Prevention
Usage and transaction patterns are reviewed to prevent unauthorized access, fraudulent activity, and money laundering.
2.5 Service Improvement
Aggregated (non-identifiable) data is used to analyze user experience and improve the platform's performance and gaming experience.
Data Sharing and Third Parties
7c77u does not sell your personal information or share it with any third party for advertising purposes. Information may be shared in the following limited circumstances:
3.1 Payment Processors
Relevant information is exchanged with mobile banking services such as bKash, Nagad, Rocket, and Upay to complete financial transactions. These payment processors have their own privacy policies.
3.2 Technology Partners
Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, etc.) may receive the minimum technical information necessary for platform operation.
3.3 Legal Obligations
Information may be provided in response to lawful requests from competent authorities under applicable laws in Bangladesh. In such cases, 7c77u will endeavor to notify you in advance where legally permitted.
3.4 Business Transfers
In the event of any business merger, acquisition, or asset transfer, user data may form part of the transferred assets. We will provide advance notice if such a change occurs.
Cookies and Tracking Technologies
The 7c77u website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the site's functionality.
4.1 Types of Cookies
- Essential cookies: Required for login sessions and security — these cannot be disabled.
- Functional cookies: Used to remember your preferences (such as language or theme).
- Analytical cookies: Collect aggregated data to analyze and improve site usage.
4.2 Cookie Controls
You can opt out of non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some site features to not work properly.
Data Retention Period
7c77u retains your information only for as long as necessary. The following factors are considered when determining the retention period:
- The period during which your account remains active
- The time required to meet legal obligations
- Timeframes related to dispute resolution and fraud prevention
- Records of financial transactions — in accordance with regulatory requirements
Certain information may be retained after account closure due to legal requirements. Information that is no longer needed is securely deleted or anonymized.
Data Security Measures
7c77u has implemented industry-standard technical and organizational measures to protect your information:
6.1 Technical Security
- Data transfers are secured using SSL/TLS encryption
- Sensitive data stored in databases is kept encrypted
- Firewalls and intrusion detection systems are in operation
- Regular security audits are conducted
6.2 Organizational Security
- Only authorized personnel can access information on a need-to-know basis
- All staff receive training on data protection
- Confidentiality agreements are in place with third-party partners
In the event of any security breach, 7c77u will promptly notify you and take the necessary steps.
Your Rights
As a user of 7c77u, you have the following rights over your own personal information:
7.1 Right of Access
You may request to know what information we hold about you. After verification, we will provide it within the specified timeframe.
7.2 Right to Rectification
If any information on your account is incorrect or incomplete, you may request that it be corrected.
7.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
7.4 Right to Object to Processing
In some cases, you may object to the processing of your information, though this may affect the provision of services.
To exercise these rights, email [email protected] or contact the support team via live chat.
Privacy of Minors
7c77u strictly operates its services for users aged 21 and above. We do not knowingly collect personal information from minors.
Age verification is mandatory during the registration process. If we become aware that a minor's information is in our system, that information will be deleted immediately and the associated account will be closed.
Policy Changes and Updates
7c77u may update this Privacy Policy from time to time. The policy may be revised due to service improvements, legal changes, or technological changes.
For significant changes, we will notify you by email or through a notice on the platform. Continued use of the site after changes are made will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.
The "Last Updated" date at the top of this page always reflects the date of the most recent change.
Contact Us
If you have any questions, concerns, or rights-related requests regarding this Privacy Policy, please contact our support team:
- Live Chat: Available 24/7 — support in Bengali and English
- Email: [email protected]
Our team will respond to your request as quickly as possible. Identity verification may be required for requests relating to personal information.